We are a women-owned Conflict Management Resolution Consulting firm delivering customized solutions in coaching, training, and mediation services. Our mission is implementing proactive conflict resolution strategies and training that uncover and address hidden biases related to marital status, empowering leadership to foster inclusion and reduce legal exposure.
Turning conflicts and disputes into opportunities for organizations and employees—creating an inclusive and psychologically safe workplace environment.
We are a results-driven Alternative Dispute Resolution (ADR) firm dedicated to helping businesses reduce legal risk, build emotionally intelligent leadership, and foster productive communication through evidence-based strategies and compassionate conflict resolution.
Dr. Linda R. Taylor is a Certified Conflict Resolution Business Coach, Trainer, and EEOC Employment Law Mediator with over 15 years of experience resolving high-stakes workplace disputes. With a unique blend of legal expertise, emotional intelligence, and strategic coaching, Dr. Linda has successfully mediated hundreds of complex discrimination cases—including those involving sex, familial status, and relationship-based bias.
Her lived experience and legal training bridge the gap between compliance and compassion, making her a powerful advocate for sustainable workplace change.
If your organization values professionalism, emotional intelligence, and results, you need Dr. Linda in your corner. Here’s why:
Equip your leaders with the self-awareness, empathy, and conflict resolution skills needed to guide teams through uncertainty and change.
Reduce workplace tension, improve team synergy, and foster an inclusive culture where innovation and communication thrive.
Stay compliant with EEOC regulations while mitigating risk from unresolved workplace disputes and hidden biases.
Individualized coaching for executives, leaders, and employees seeking to strengthen their conflict management and communication skills. This personalized approach improves emotional intelligence, boosts confidence in high-stakes situations, and equips professionals to lead with empathy and clarity.
Small-group coaching tailored to specific departments or teams to foster collaboration, navigate internal conflict, and realign group dynamics. Perfect for leadership teams, DEI committees, and HR departments looking to increase cohesion.
Confidential, structured facilitation led by a certified mediator to help resolve interpersonal, departmental, or organizational disputes before they escalate into formal complaints or litigation. Ideal for employment-related conflicts and EEOC-preventive action.
Conflict coaching is designed to improve both conflict management and communication skills for executives and employees. It empowers individuals to self-reflect, strategize solutions, and communicate clearly during challenging interactions.
Group or team training customized for each organization's needs, goals, and specific systemic conflicts. Includes real-world scenarios, role-play exercises, and tools for resolution that translate directly to the workplace.
Develop practical and lasting communication skills that amplify your team’s ability to listen, understand, and respond thoughtfully reducing workplace misunderstandings and enhancing productivity.
Prevent conflict before it begins. Our de-escalation techniques empower your workforce to calmly diffuse tension and redirect conversations toward collaboration.
A comprehensive approach combining training, coaching, and facilitated dialogue to embed conflict resolution into the fabric of your organization. Ensures open expression, fosters psychological safety, and improves team alignment.
Schedule a consultation, book a training, or invite Dr. Taylor to speak at your event.
Use our online calendar to book a 30-minute consultation with a member of our Program Team. We’ll explore your organization’s current challenges, answer your questions, and determine if our conflict resolution or training services are the right fit for your goals.
Your assigned Program Director will design a customized solution based on your organization’s specific needs. We’ll walk through the proposal together, ensuring clarity, alignment, and strategic focus from day one.
Once approved, your Program Director will coordinate with your leadership team to schedule training sessions, coaching engagements, or mediation services. Our hands-on support ensures seamless implementation and measurable outcomes.
Looking to spark meaningful dialogue at your conference, summit, or executive retreat?
Dr. Linda R. Taylor, Certified Conflict Resolution Business Coach and Workplace Mediator, delivers dynamic, research-based keynotes that transform how organizations think about conflict, leadership, and inclusion. She blends legal insight, emotional intelligence, and real-world strategy to inspire teams to proactively resolve disputes and foster psychologically safe work environments.
Dr. Linda R. Taylor has been invited to speak and train at leading organizations, delivering powerful presentations on conflict resolution, workplace equity, emotional intelligence, and relationship strategy. Her signature topics have equipped professionals and leadership teams with the tools to manage conflict constructively, prevent discrimination complaints, and foster psychologically safe environments.
At Guided Mediation Exchange, LLC, we help organizations proactively resolve workplace conflict before it escalates—reducing legal risk, strengthening team dynamics, and fostering inclusive, accountable cultures where everyone can thrive.
Disclaimer:
Guided Mediation Exchange, LLC is not a law firm and does not provide legal advice. All services, training, and materials offered are for informational and educational purposes only and are not intended to substitute for legal counsel. While we offer support to help organizations mitigate workplace discrimination claims and interpersonal conflicts, our services are designed to assist in fostering equitable, inclusive, and psychologically safe work environments. Employers are encouraged to consult with qualified legal professionals for advice specific to their legal obligations and risk exposure.
